HOLIST

PRIVACY POLICY
Effective Date: 04/06/2025

Holist LLC (“we”, “our”, or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.holist.us] and use our services.

By accessing or using our site, you consent to the practices described in this Privacy Policy. If you do not agree with any terms, please do not use the site or provide any personal information.

1. WHO WE ARE

This website is operated by Holist LLC, located at:
1030 E El Camino Real #160, Sunnyvale, CA 94087, United States
Email: [email protected]

2. WHAT INFORMATION WE COLLECT

When you interact with our site, we may collect the following information:

a) Personal Information you provide to us:

  • Name, billing/shipping address, phone number, email
  • Payment information (processed via third-party secure payment gateways)
  • Account login details if you create an account
  • Any other data you submit voluntarily (e.g., surveys, support requests)

b) Automatically Collected Information:

  • IP address and device type
  • Browser type and version
  • Pages viewed and time spent on our site
  • Referring website
  • Cookies and tracking technologies (see section 7)

3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Fulfill and manage orders, payments, and shipping
  • Send transactional emails (order confirmations, shipping notices, etc.)
  • Provide customer service and support
  • Improve our website and customer experience
  • Comply with legal obligations
  • Send marketing communications (only with your explicit consent)

4. SHARING YOUR INFORMATION

We only share your personal data with third parties when necessary and in the following situations:

  • WooCommerce and WordPress: for website functionality and order processing
  • Payment gateways (e.g., Stripe, PayPal): to securely process your payments
  • Shipping providers: to deliver your orders
  • Marketing and analytics providers (e.g., Google Analytics, Meta Ads): to improve performance and understand our audience
  • Law enforcement or government authorities, if required by law or court order

We never sell or rent your personal data.

5. HOW WE STORE AND PROTECT YOUR INFORMATION

We implement a range of security measures to protect your information, including HTTPS encryption, secure server environments, and limited access to your data.

Payment information is encrypted and processed via secure third-party platforms (we do not store your card details).

6. YOUR RIGHTS

Depending on your location, you may have the following rights under GDPR, CCPA, or similar laws:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to certain uses of your data
  • Withdraw consent at any time (e.g., for marketing emails)
  • Request a copy of your personal data in a portable format

To exercise your rights, please email us at [email protected].

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Keep your shopping cart updated
  • Analyze site usage and improve performance
  • Deliver targeted ads based on your browsing behavior (with your consent)

You can control cookies through your browser settings or opt out of personalized advertising through tools like https://optout.networkadvertising.org.

8. EMAIL MARKETING AND COMMUNICATIONS

If you opt in to receive updates, we may send you promotional emails. You can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us.

We may also contact you about your order, account, or support request.

9. THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting personal information.

10. CHILDREN’S PRIVACY

Our site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

Your continued use of our website after changes means you accept the updated terms.

12. CONTACT US

If you have any questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, you can reach us at:
Email: [email protected]
Business Address: 1030 E El Camino Real #160, Sunnyvale, CA 94087, United States